Help and questions

Here you'll find answers to the most frequently asked questions about Sintorz orders, shipping, and products.

 How can I place an order?

Choose the product you want, add it to your cart, and complete the purchase by following the instructions. The process is simple, secure, and takes only a few minutes.

What are the shipping times?

Orders are carefully prepared and shipped within 24-48 business hours.Delivery times vary depending on the destination, but generally take 2 to 5 business days.

Can I send a gift directly to the recipient?

Yes. You can choose direct delivery and add a personalized note. The package will arrive ready to be gifted, without any price references.

 What guarantee do Sintorz watches have?

All our watches are covered by a warranty against manufacturing defects.We believe that a timepiece should last over time, not just in design.

 Are the jewels resistant to daily use?

Yes. We use selected materials to ensure resistance and comfort, maintaining aesthetics and quality over time.

Can I return a product?

Certainly. You can request a return within 14 days of delivery, according to the conditions outlined in our Return Policy.

How can I contact customer support?

For any needs, our customer service is available via email (info@Sintorz.com) or through the Contact Us page.