Return policy
At Sintorz, we believe that trust also comes from the freedom to choose with peace of mind.
If for any reason your purchase does not meet your expectations, you can request a return within 14 days of order delivery.
Return conditions
The product must be returned:
- undamaged and unused
- complete with original packaging and accessories
- in conditions suitable for resale
Once the return is received and verified, we will proceed with a refund or replacement, according to your preference.
How to request a return
Simply contact our customer service, providing your order number.
We will provide you with all the necessary instructions for a simple and transparent procedure.